TUA Systems
The Go-To Partner for Legacy Coating Solutions

Medical device manufacturers live through a series of challenges. From needles to stents, implantable devices, catheters, and many more, the medical devices need to suffice several specifications making it complicated for the manufacturers to manufacture them. Of these, sanitization and safety specifications are quintessential as the devices come in contact or are inserted into the body, which can bring in a number of potential risks, like infections. This makes medical device coating a linchpin in the industry that helps safeguard the interaction of the devices with the human body and reduce health risks. Owing to this vitality, several guidelines are laid by FDA to regularize and necessitate coatings for medical products. So manufacturers essentially need to get the parts of the devices coated with required anti-microbial, lubricant, or hydrophilic coatings to assure the expected medical outcome without any health hazards. However, coating the devices is easier said than done. When a device is coated, it becomes essential to precisely know about the composition of the part, its capability to hold the coating, or bond rightly. Further, the coating needs to be tested and must comply with the FDA standards for biocompatibility, hemocompatibility, and so on. The testing leads to the dissection of the entire product, and each of the raw materials in the coating should meet the required specifications for the product to pass seamlessly. And these factors make it crucial for manufacturers to partner with the right medical devices’ coating company.

It is here that TUA Systems, a medical device coating producer, comes into the picture. In 1988, Dr. Theodore W. Unkel laid the first stone of this company in Connecticut with his prolific experience in the medical community. He created the expert formulae and developed a complete suite of lubricious coatings through unique processes. The chemistry developed for the solutions has rippled down over the years within the company that has helped it take its current shape in the industry. Preserving the legacy formulae for over 31 years, the team at TUA dived into deep research to keep up to their commitment to delivering the best-customized specialty coatings, following the founder’s footprint. Today, this ISO-registered company is extensively known for offering its quality products for multiple applications at competitive prices and timely deliveries, along with responsive and helpful customer support. “Over these years we have perfected our coating processes with minimal errors, and currently we are striving to deliver superior customer satisfaction,” remarks Jason Unkel, vice president of TUA Systems.

TUA Systems has in store a broad array of coatings for medical devices to suit the specific needs of the customers. Every device requires a specific formula for its coating based on the material used for the device, its manufacturing processes, priming the products, and their size, configuration, volume, mechanical characteristics, and a line of other factors. Additionally, clients often seek enhanced lubricity of coatings to help ease the application of the devices. And TUA Systems’ prolific ranges of coatings meet all the requirements of the devices and the clients. One of the most popular coatings of TUA is the line of Hydro-SilTM products developed with their innovative hydrophobic formulae offers the perfect option where lubricity is a key requirement. Besides, it is economical, color consistent, effective for all substrate materials, and shows negligible chances of flaking or cracking. What is even better is its capability to be combined with TUA’s Heparin-ComplexTM that is significantly suitable for anti-clotting purposes.

Over these years we have perfected our coating processes with minimal errors if any, and currently we are striving to deliver superior customer satisfaction

Further, they have top-notch hydrophilic formulae that help them develop coatings to match the lubricity requirements in both dry and fluid environments. Hydro-SilkTM, their hydrophilic coating, is a leading material that can be custom blended to cater to the specific needs of each customer device. "Again, if a client wants an anti-microbial coating with lubricity, and the device is made mostly of metal, we have in store an Ionic PTFE coating," adds Jason.

Annexed to the deep-rooted expertise in medical devices’ coatings is the unrivaled focus on customer satisfaction laid by TUA Systems. They have taken a new approach to ensure that every customer is communicated with, to the best of everyone’s knowledge. “The medical field, in general, is very intelligent but often lacks open communication, and that is where we open our arms to let people seamlessly convey their requirements to us,” mentions Jason. To facilitate clients who require knowledge of coatings, especially startups, TUA also does sampling to help them understand what kind of coating should be used for their parts and devices. And interestingly, TUA does this pro bono. “We only charge them for the shipping,” says Jason.

TUA Systems’ expertise in the medical devices’ coating space has assisted them in acquiring a large clientele. On clients approaching them, the team runs their samples, showcases their formulas and the efficacy of those, their consistency, overall turnaround times, and the pricing. These have helped achieve immense positive feedback. Besides, TUA also sends out customer satisfaction reports to the clients where they rank TUA Systems, their delivery times, product quality, and communication, which facilitate them to work towards their commitment to ultimate customer satisfaction.

TUA Systems leverages the expertise of its multifaceted team to offer its exclusive solutions. The employees are multi-trained, who can work adequately with any given device. Further, most of the supervisors can manage paper works, logistics, accounting, and the whole nine yards of the process. The excellent talent at TUA Systems makes it possible for them to optimally utilize their internal resources and adjust to expanding their production volumes. “Most companies would prefer hiring more people, or expand spaces to increase production, but we believe in leveraging our in-house resources more effectively, use the available raw materials, chemicals and spaces to cater to increasing volumes,” adds Jason.

Currently, TUA Systems has been focusing on marketing that has enhanced positive client feedback. They are working with their website and putting out the information on their free samples, which can help clients experience TUA Systems’ quality of work even before entering into a deal. This has worked in favor of attracting more clients and great remarks.

The colossal expertise of TUA Systems hints significantly towards an even brighter future. Jason mentions the company’s focus on working with the maximum number of devices that come into the market, especially catheters, which have currently diversified. These catheter manufacturing companies are most often looking forward to delivering devices that are not for single-time uses. And with TUA Systems, these clients can visibly achieve the goal. Moreover, they are seeing to eliminate the need for clients to go to multiple coaters to get their coatings done. “We wish to coat every single device that comes in the town, outperforming the contemporaries with our legacy of 33 years,” concludes Jason.