SWORD Health
Driven By Technology, Nurtured By Humans

Employee satisfaction today has transcended beyond the typical job perks, which include a handsome pay and a large number of off-days to head for an ideal vacation. The ability to empathize with employees who often experience fatigue due to long working hours has also turned out to be a great motivational factor for professionals to resume their tenure with employers for a long duration. Thus, a large number of organizations worldwide have made significant investments to look into the healthcare concerns of its workers in recent years.

However, addressing workplace health disorders have turned out to be as big a cause for concern as engineering a unique product or solution. Musculoskeletal disorders alone have turned out to be a name dreaded among enterprise bosses, as it has been among the average professionals cramming for hours at the desk A startling survey published online recently unraveled several facts that have affirmed the repercussions of Musculoskeletal Disorders or MSDs, as they are popularly known. The ailment has been the cause of workplace-related injuries among the majority of the working population in the United States and has been responsible for almost thirty percent of all worker compensation costs. In 2011 alone, organizations across the United States had spent more than the US $ 50 Billion as compensation to employees who faced the wrath of MSDs.

The stigma associated with physiotherapy seems to have not faded in the digital age too. The feeling of discomfort involved in surrendering to a medic continues to plague many individuals seeking treatment worldwide. Sometimes, juggling between work and physiotherapy sessions could become a tedious exercise and individuals often end up skipping treatment and adding to their health woes. In today’s fast-paced, tech-savvy era, there’s little patience among individuals to stay at the waiting rooms of clinics for undesirably long periods. Thus, a common need worldwide is a solution that offers healthcare at the fingertips.

Known to be the ‘First Digital Therapist Ever’, SWORD Health has significantly revamped traditional MSD treatment by integrating technology and bringing physiotherapy to the confines of a home - a feat that seemed impossible even a few years ago. The SWORD Health solution alleviates the need to visit the physiotherapist frequently and seek treatment at a space of their choice, thus helping patients save a significant amount of time and preventing discomforts associated with clinics.

The firm, known for providing tech-enabled physiotherapy, pairs physical therapists with human clinical teams to help patients recover in a cost-effective manner. Based on continual interactions with the patient, SWORD Health performs an in-depth assessment of the patients’ needs and prescribes a tailored program. The firm’s exclusive healthcare support portal has divided musculoskeletal disorders into several categories such as the low back, shoulder, hip, knee, and neck. A series of exercises aimed at resolving issues associated with each of these body parts have been enlisted. A customized exercise routine, a subset of the total number of doctor-recommended physical activities, is recommended to patients based on their health condition.

SWORD Health is assisting healthcare institutions in devising benefits solution for its employees, aimed at reducing the annual medical spend and increasing employee satisfaction

SWORD Health’s team of healthcare experts configure smart tablet systems exclusively for customers, by recommending exercises that precisely treat the patient’s condition through a virtual dashboard, before delivering the devices to patients. The person seeking therapy can turn on the smart device at any given time and follow the audio-video instructions rendered by an automated assistant called Phoenix. Along with the device, the patient is offered motion trackers with velcro strips that can be wrapped around the body while performing exercises. The interface is powered by analytics that helps medics track the health status of patients and learn about the number of therapy sessions attended by the client at any given point. In addition, the SWORD Health solution also motivates patients by awarding badges if they excel in their physiotherapy pursuits and these accomplishments are announced by Phoenix, the automated digital doctor. Therapists themselves can congratulate the patient undergoing treatment in a timely manner over chat windows.

The cloud-based solution enables seamless two-way communication between patients and the medics, enabling medics to express their suggestions in cases of deviations from the advised physiotherapy norms. The most noteworthy advantage is the fact that none of the interactions require in-person meetings and the whole treatment journey can happen virtually.

Adoption of the SWORD Health physiotherapy session has helped several medical practitioners and healthcare institutions experience better clinical outcomes in recent times. The average patient satisfaction review on a scale of 10 has been an impressive 9.3. Adoption of the SWORD Health solution has helped achieve a 29 percent improvement in physiotherapy as compared to traditional treatment approaches.

Adoption of the SWORD Health solution has helped achieve a 29 percent improvement in physiotherapy as compared to traditional treatment approaches. A survey conducted among the users of the SWORD Health digital therapy method revealed that almost 74 percent experienced a reduction in pain in just eight weeks, as compared to the time consumed to recover by solely relying on the human assistant. Most importantly, healthcare institutions that have utilized SWORD Health have experienced a fall of 75 percent in the number of surgeries as compared to traditional physiotherapy treatments a few years ago.

Until the arrival of digital physiotherapy platforms such as the one introduced by SWORD health, a large segment of patients who suffered from musculoskeletal disorders relied on Opioid to resolve their health concerns. The year 2016 witnessed over 42000 deaths as a result of overdose caused by the drug. Healthcare industry veterans have hailed the introduction of the SWORD Health platform due to its role in reducing the dependency on Opioid among its users and thus, averting healthcare issues.

"Known to be the ‘First Digital Therapist Ever’, SWORD Health has significantly revamped traditional MSD treatment by integrating technology"

SWORD Health’s team of medical experts have figured that Musculoskeletal disorder has been largely responsible for absenteeism across enterprises today and has contributed to workplace-related disability. Over 752 Million bed days were reported by employees from across the globe solely due to back and joint pain ailments. 25 percent of the employees interviewed as a part of SWORD Health’s research revealed one bed day per year due to chronic pain and over 48 percent of them reported to have missed work due to various cases of Musculoskeletal disorders. In view of the rising healthcare costs among enterprises worldwide, SWORD Health is assisting healthcare institutions in devising benefits solution for its employees, aimed at reducing the annual medical spend and increasing employee satisfaction.

SWORD Health has established partnerships with several reputed medical enterprises across three continents and many industry veterans in the recent past have also offered testimonials to affirm the advantages of collaborating with SWORD Health.

Although SWORD Health is leveraging technology to resolve musculoskeletal disorders, the organization isn’t replacing a human assistant but actually empowering them with superhuman abilities. Its digital assistant, Phoenix, has set a fine example of how Artificial Intelligence can work in tandem with human physiotherapists to achieve excellence in healthcare.